Aviation Ground Services


Aviation Ground Services

Ramp Handling Services

Servicing an aircraft on the ground can bring with it some tough challenges, but our experience and in-depth knowledge leaves us perfectly placed to take on the job.

Safety is always our top priority and we never compromise on the stringent levels of training and leadership we demand from our ground handling staff.

Through a highly-structured and secure approach, JetStream delivers a safe, clean and punctual service each and every time.

  • Aircraft pushback and tow services
  • Marshalling
  • Parking
  • Ramp and deck communications
  • Loading and unloading aircraft
  • Baggage handling
  • De-icing
  • Aircraft servicing
  • Aircraft security services

Passenger Services

When required, JetStream is able to act as a full airport handling company for your passengers.

We provide both under wing and passenger handling services and our employees are fully trained in working directly with the public.

We are all travelers ourselves, so we understand how important a positive experience is to you and your customers.

  • Passenger check-in
  • Passenger ticketing
  • Transfer services
  • Ground transportation
  • Gate operation
  • Document verification

Airport Janitorial Services

It can often be overlooked, but your airport facilities are always the first and last impression your customers will have of your business.

Maintaining a clean airport facility is vital and here at JetStream we take great pride in our airport janitorial services.

  • Facility janitorial
  • Glass cleaning
  • Floor and carpet programs
  • Trash removal
  • Regular scheduled rounds

Aircraft Cleaning

A clean aircraft is imperative to your success – your customers demand it.

JetStream has the facilities to manage all of the assets required to successfully operate a state-of-the-art cleaning service. We use the very latest in technology and the very best people.

Our cleaning program includes effective asset utilization, time and task measurement and key performance tracking.

  • Remain overnight cleaning
  • Daily turn cleans
  • Lavatory and water servicing
  • Specialized maximum effort cleans
  • Red eye/long haul turn cleans

Ground Support Equipment Maintenance

The right ground equipment is key to any successful ground handling operation.

JetStream only works with the very best, most up-to-date equipment and technology, so you can rest assured that when you choose JetStream, you’re in safe hands.

We provide full ground support equipment maintenance which includes on-call servicing, preventative maintenance and complete refurbishment.

  • Preventative maintenance programs
  • Major equipment overhaul
  • Motorized and non-motorized
  • Structured repair schedules
  • Daily service checks

Cargo and Mail Handling

JetStream cares about your cargo and whether it’s a small package or a large shipment, you can rest assured in knowing that your cargo is safe in our hands.

Safe, secure and on time – that’s the JetStream way.

  • Loading and unloading
  • Customer service
  • Data entry
  • Warehouse entry
  • United States Postal Service sort and transfer tasks
  • Cargo security
  • Human remains handling

Baggage Service Offices

We respond to passenger concerns regarding lost, delayed, or damaged luggage.

We ensure that luggage reaches the final destination, ideally at the same time as the owner.

  • Assist travelers in locating delayed, lost or damaged luggage
  • Communicate with travelers via phone, in person, and online
  • Utilization of computers to track and catalogue luggage
  • Efficiently resolve problems and maintain customer relations when luggage is late, lost or damaged