Jennifer Perricelli-Rice

With two decades of industry experience, Jennifer has a robust background in Airport Operations from her time in Miami and Chicago in Customer Service and Ramp Operations, before becoming the GM for American Airlines at Kansas City.

She spearheaded American Airlines’ post-merger efforts to standardize its global aircraft appearance policies, procedures and programs, which led to the development of American’s Cabin Appearance Manual and the launch of American’s Cabin website.