About Jetstream Ground Services - people working at the airport

We Are Jetstream

Aviation Handling Services

Founded at Palm Beach International Airport (PBI) in 1996 by Marc Desnoyers and Dave Norris, Jetstream Ground Services has delivered a variety of outsourcing solutions throughout the country. Serving some of the nation’s busiest airports, Jetstream is a leading provider of ground handling services, aircraft appearance services, and cargo handling with a reputation for consistent excellence in training, performance, and safety.

What makes Jetstream a success? Our commitment to listening to our client’s needs and delivering beyond their expectations.

The airline industry depends on airport handling services to keep schedules running smoothly and to ensure the safety and well-being of each passenger. Our ability to provide high levels of unique personal service is predicated on our ability to adapt to an ever-changing industry. It’s easy to see the Jetstream advantage when you consult with our team of aviation professionals for all of your operational needs. From improving punctuality to making the skies a safer place for everyone, Jetstream and our management team should be the first choice to meet your goals and objectives.

Marc Desnoyers

Marc Desnoyers

Company Founder

Dave Norris

Dave Norris

Company Founder

Core Values:  Jetstream RISES

RELIABLE performance

INTEGRITY in our relationships

SAFETY first, always

EMPOWERMENT to do the right thing

STEWARDSHIP to our customers

MISSION

To deliver integral service our customers rely on every day, without hesitation, as an extension of their operation

VISION

To be the first choice within the aviation services industry when carriers seek expertise in safety, performance, and handling solutions

Leadership Team

Ryan Brenton

Ryan Brenton

President & CEO

Ryan has held various leadership positions within the organization over the past ten years and is eager to position the company for future growth. 

Previously he held the position of General Counsel before accepting his current position in November 2020. 

“We are very proud to celebrate our 25th anniversary this year, but are even more optimistic that the best is yet to come.”

Mariela Feliciano

Mariela Feliciano

VP of Human Resources

Mariela has worked for Jetstream for over 20 years, a journey that began with just a handful of employees. In the years since, Mariela catalyzed the team’s effectiveness while supporting the company’s mission.

She sets the standard for leadership in all aspects of HR, as well as establishing the direction for the full scope of human capital programs, policies, and support services. She holds the distinction of being the first female to serve as a Vice President.

Brett Langsdorf

Brett Langsdorf

VP of Airport Operations

Brett’s career spans from working for America West, US Airways, Virgin America, and Delta Airlines both in local and regional management positions.

Prior to Jetstream, Brett held multiple escalating leadership roles that spanned large airline operations with a specific focus of assuming leadership of at-risk locations or under-performing regions and teams. Brett supports all of Jetstream’s airport locations including our two large hub operations in Charlotte and Phoenix.

Michele Riley

Michele Riley

Director of Finance

Michele came to Jetstream via Memphis, TN where she owned and managed her own businesses. Her experience in bookkeeping for those companies made her a great candidate to fill an empty Accounts Payable position and she quickly found her niche, and a new career, in Accounting. 

Michele currently manages all aspects of budgeting, audits, financial reporting, the uniform & GSE programs, and organizes all of the company’s corporate events. 

Kim Royal

Kim Royal

Director of CLT Operations

Kim has worn quite a few hats throughout the past 25 years in the aviation industry.

Over the course of her career, she has worked for various domestic and international flagship airlines including, Alaska Airlines, Fiji Airways, Hallmark Aviation, LAWA, and Menzies Aviation. She previously served as General Manager in Los Angeles for Jetstream.

Tammy Harrington

Tammy Harrington

Director of PHX Operations

Tammy is an experienced leader, operations executive, and master communicator.  She takes pride in providing the best product possible while never losing focus on safety and client satisfaction.

Tammy proudly served in the military and has been recognized by United States Air Force during her 22 years of service for her extraordinary commitment to readiness.

THIS COULD BE YOU!

THIS COULD BE YOU!

Regional Director of Operations

Jetstream is seeking a strong, experienced leader to support our operations across the US.

Learn more and apply now!

https://www.jetstreamgs.com/careers/

Mark McCullough

Mark McCullough

Regional Director of Operations

Mark began his airline career with US Airways in Pittsburgh – holding managerial roles in both Training and Ramp Operations. 

Most recently Mark focused on creating and improving employee engagement initiatives during his tenure with WFS while also oversing both above and below wing activities for a large host of airlines.

Alfredo Fernandez

Alfredo Fernandez

Director of Human Resources

Alfredo’s work experience includes 24 years of Employment Relations in areas of US Transportation, Manufacturing, Maritime Logistics Operations and International Labor.

Prior to Jetstream, he was with Tropical Shipping USA, where he excelled in both US and International employee relations. Alfredo also held similar roles at Takata Seatbelts and Vitromex USA, with both companies headquartered in Mexico. His work travels included the US, Mexico, Canada and the Caribbean.

Monica Williams

Monica Williams

Director of Recruitment

Monica has over 20 years of expertise in Employee Relations, Talent Acquisition, and Staffing. She has an excellent track record with effectively handling labor relations, assisting employees with counseling services, and improving the overall morale in the recruitment process.

Her ability to establish rapport with any individual and create an environment of trust and transparency has allowed Monica to continually find new ways to execute team collaboration and turn goals into action.

Shannon Hardiman

Shannon Hardiman

Director of Business Analytics

Early in her career Shannon worked for Liberty Medical Supply, an industry-leading provider of durable medical equipment where she leveraged her understanding of business analytics.

She joined Jetstream in 2014 as an HR Generalist, but later moved through various roles in Operations Support, Business Intelligence, and Data Analysis. Her dedication and willingness to do what is needed when needed has resulted in being entrusted with business data processes and analysis as the Director of Business Analytics.

Dave Friend

Dave Friend

Director of Technology

Dave brings over 20 years of experience in the information technology field. He is a proven leader who has managed teams within diverse groups such as staff within a military setting, state corrections, and also the private sector.

He is also a veteran of the US Air Force, formerly serving as Supervisor for the Wright Patterson Air Force Base Security Police where he trained incoming Airmen on base policies and safety protocols.

Clark Willey

Clark Willey

Director of Planning and Technology

Before joining Jetstream, Clark enjoyed a career on the carrier side of aviation. First as a project manager with US Airways, working on IT implementation projects to reduce lost time for the frontline workforce, and later as the Director of Cargo & Airport Automation with Spirit Airlines – responsible for the start-up of several large stations. 

Since joining Jetstream he has focused on Automation & Technology, allowing real-time visualization and assignment of crews for optimal staffing.

Andrew Keelan

Andrew Keelan

Director of Business Development

Andrew began his career in financial analysis and marketing with American Eagle Outfitters. He later joined the American Airlines’ Procurement team, focusing on Airport Services, and partnered with Jetstream at multiple locations. He held escalating roles of responsibility and leadership before leaving the company in 2020.

Prior to Jetstream, Andrew was a consultant at RevGen Partners, specializing in delivering technology projects to large clients, aimed at enhancing their Customer Experience.

Jetstream Ground Services Inc. - Aviation ground services for airports and airlines

Aviation Ground
Services

Success Stories

About Jetstream

Safety + Training

Locations

Employee Portal

News

CoVID-19

Contact

©2005-2022 Jetstream Ground Services, Inc. All rights reserved.
Website and Brand Designed by POPflow Design
Jetstream Ground Services Inc. - Aviation ground services for airports and airlines
©2005-2022 Jetstream Ground Services, Inc.
All rights reserved.

Aviation Ground Services

Success Stories

About Jetstream

Safety + Training

Locations

Employee Portal

CoVID-19

News

Contact

Website and Brand Designed by POPflow Design
Jetstream Ground Services Inc. - Aviation ground services for airports and airlines

Aviation Ground Services

Success Stories

About Jetstream

Safety + Training

Locations

Employee Portal

Contact

News

CoVID-19

©2005-2022 Jetstream Ground Services, Inc.
All rights reserved.
Website and Brand Designed by POPflow Design